Cookie Policy

This policy explains the cookies and similar technologies we use on this store, what each kind is for, and how you can refuse or withdraw your consent. It sits alongside our Privacy Policy, which explains what we do with the personal information involved.

What cookies are

Cookies are small text files a website stores on your device. We also use related technologies such as local storage, which works in a similar way. Some are set by us, others by the services we use to take payment, deliver orders and measure how the store performs.

Strictly necessary

These make the store work and cannot be switched off. Without them you could not keep a basket or check out. They do not require consent.

• Your basket reference, so the items you choose are still there as you browse
• Your sign-in session, if you have an account
• A record of your cookie choice, kept for 12 months so we do not ask again
• Security and fraud-prevention cookies set by our payment provider on the checkout pages

Analytics

These tell us how many people visit, which pages and products they look at, and where something is going wrong. We use them to improve the store. They are only used where consent has been given, and we keep them for no longer than we need.

Advertising and measurement

Where you have consented, we and our advertising partners may use cookies and similar technologies to measure the results of our advertising and to show you products you have looked at. These can involve sharing limited event data, such as a page or purchase event, with the advertising platform concerned.

How your consent is handled here

Many shoppers arrive on this store directly from our main site to complete their purchase, and the cookie choice made there is carried across so you are not asked the same question twice. That choice applies here too. If you did not make a choice, or you want to change it, write to us at contact@mytrovora.store and we will apply your preference and tell you when it has been done.

Controlling cookies in your browser

Every browser lets you see the cookies stored on your device, delete them, and block some or all future cookies. The settings are usually under Privacy or Security, and browser makers publish step-by-step instructions. Blocking strictly necessary cookies will stop the basket and checkout from working. You can also use your browser’s private browsing mode, which clears cookies when you close the window.

Changes to this policy

We update this policy when the cookies we use change. The date at the top shows when it was last revised.

Contact

Questions about cookies, or to change your preference, email contact@mytrovora.store.